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07-3142-5671 sales@melmak.com.au Unit 4/18 French Avenue Brendale, Queensland 4500

FREQUENTLY ASKED QUESTIONS

Why should I choose Chalkboard School Wear as my school uniform supplier?

Our focus is providing value to all of our customers. We understand every customer has different needs and we’ll work with you to deliver a product and service best suited for you and your school community. Our high quality, value for money garments and customer service are the framework of Chalkboard School Wear.

We are a preferred supplier with the Queensland Government under the Standing Offer Arrangement 78764 –Provision of School Uniforms and Representative Sports Uniforms and Accessories. You can trust our product offering to be quality and suited to Australian School communities. (SOA 78764)

We are an Australian owned and operated company. We always strive to assist schools with any part of their school uniform requirements. We are always happy to discuss and offer our advice and expertise on any aspect of your uniform.

What is the minimum order quantity?

Our minimums vary depending on the style and fabric. Generally, where fabric is needed to be custom colour matched, our minimum is 250 units per style. We also carry a large range of stock fabrics to choose from, where the minimum is only 100 units per style. These units can be a mix of sizes in each style. Please talk to us for any requirement you have, we will do our absolute best to help in any way.

Do you use offshore manufacturing?

Yes, We have taken the time to source factories who are just as passionate about the quality of their products as we are. Our commitment is to deliver the highest level of social responsibility across all aspects of our company. We also have partnerships with local manufacturers for specialised products and limited runs. We can deliver Australian made garments if requested.

Can you match colours or pattern for our uniforms?

Yes we can, we have many years of experience in fabrics, patterns and designs. We also have a graphic design service to assist with designs and any changes that are necessary.

Can Chalkboard School wear offer warehousing for my uniforms?

Yes. We offer a tailored stock service program for eligible customers.

How long does it take to deliver from the time I place my order?

Lead times can depend on the availability of fabrics. For most orders we require 8 to 10 weeks, for Back to School orders we require 12-14 weeks. Please contact us should you need a quicker turnaround or a critical supply of products, we will do anything possible to help the situation.

Top up orders ?

Yes we offer top up orders for eligible customers.

Delivery Cost ?

We offer free delivery to all Queensland schools.

Return Policy ?

All of our products carry a 12 month Warranty against defects from fabrics and/or workmanship.

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